I remember when cassettes were the thing, recording all of my vinyl LPs so I wouldn’t have to turn them over and to cut out the crackles using the miracle of Dolby technology. Now we’re realising that, despite their faults, those LPs and 45s were a pretty good thing. Not the best analogy, I know, but for all the faults of the Prison Service, what possessed the government to think to think that Capita could do better for less money? And that’s just one bit of our lives (well, some people’s lives) they’re running. Check out their website and you’ll see they have their now-lossmaking-fingers in 20 or more different pies. Will we/they never learn? Probably not.
“The working-from-home illusion fades”
Are workers working from home more or less productive than those catching the 7.02am to London Bridge every day? ‘Probably sitting at home in their bleedin’ jim-jams’, said someone recently of a less-than-helpful call centre employee, the assumption being that, were they surrounded by colleagues and with a manager cracking the whip, he or she would have sorted his energy bill more efficiently.
