Sajid Javid says his top priority is to sort out the NHS’s tech, so that they can ‘make smarter use of data to improve patient care’. For years we’ve been told that the future of financial services is digital, that online advice will help to engage the unadvised masses. But when you’re at the sharp end of the NHS, it’s not great software that’s needed. You just want to see someone who cares, and ideally to see the same person who cares more than once. And it’s no different in our business; just not quite a matter of life and death.
“John Lewis looks to tap into DIY investing boom with Nutmeg partnership”
M&S sold ISAs and pensions for while in the ‘90s. Richard Branson had a go. Halifax and the Pru made millionaires of quite a few estate agents when they bought them out, thinking it would be an easy way to flog mortgages and endowments. John Lewis has seen that...
