I like to think we were well ahead of the ‘going paperless’ curve as we’ve an online business from the start. Internally, that is. We still receive a mountain of post each day, and, due to a current circumstance, I’ve had to face the sheer volume of work that generates. Yesterday, for instance, six of the ten envelopes that arrived were from one provider, all with a similar contents; all of which had to be opened, scanned and shredded, the digital equivalent of the work of the filing clerks of years gone by (kids etc.). When, I wonder, will the saving in post, labour and paper make the investment in tech needed to change all this worthwhile. Not yet, it seems.
“Hybrid Advice: Do The Numbers Stack Up?”
Hybrid advice has become a buzzword in our business, and the problem is it means different things to different people.