When Lloyds and TSB split a couple of years ago, it divided our family like a Banking Berlin Wall, half of us remaining with Lloyds and the rest allocated to the nice, cosy, local TSB branch. Pity the poor branch staff who are getting all the grief over an IT nightmare that’s hardly their fault. I would be very surprised, however, if their CEO who ‘has refused to answer questions about his £1.6m bonus, which is due to be paid once the IT migration is complete’ and who’s pay tripled to around £4m last year’, lasts another week.
“Sunak and Hunt accused of ‘damaging UK plc’ over NatWest boss’s exit”
Here’s the flip side. Should a business not have the right to choose whom it serves? If you as a client, or more likely potential client, rub us up the wrong way, are a declared anti-vaxxer or support the barges, can we not, as a business, say ‘Be Gone’?
