{"id":5072,"date":"2021-05-26T13:49:06","date_gmt":"2021-05-26T12:49:06","guid":{"rendered":"https:\/\/www.pjamesfs.com\/?p=5072"},"modified":"2021-06-21T13:25:49","modified_gmt":"2021-06-21T12:25:49","slug":"fos-investment-and-pensions-complaints-rise-91-per-cent","status":"publish","type":"post","link":"https:\/\/www.pjamesfs.com\/fos-investment-and-pensions-complaints-rise-91-per-cent\/","title":{"rendered":"&#8220;Fos investment and pensions complaints rise 91 per cent&#8221;"},"content":{"rendered":"<p class=\"gmail-p1\">Two bafflingly contrasting headlines: complaints to the ombudsman nearly double, they have a huge backlog, so they\u2019re making 200 staff redundant. That has to confirm that the system is broken. Only an average of 25% of complaints are upheld. So there are a heck of a lot of chancers, encouraged by those \u2018have you ever been sold a pension or ISA\u2019 cold calls, hoping to get a few bob for free (as it\u2019s we who has to pay the fees if you complain). Most upheld complaints are about SIPPs, which surely means that they need better regulation. And those \u2018Claims Managers\u2019 need outlawing. Rocket science? Is it just me?<\/p>\n<p class=\"gmail-p1\"><a href=\"https:\/\/www.ftadviser.com\/regulation\/2021\/05\/26\/fos-investment-and-pensions-complaints-rise-91-per-cent\/\">Read more here<\/a><\/p>\n\n\n<p>Two bafflingly contrasting headlines: complaints to the ombudsman nearly double and\u00a0they have a huge backlog. So they\u2019re making 200 staff redundant. That has to confirm that the system is broken. Only an average of 25% of complaints are upheld. So there are a heck of a lot of chancers, encouraged by those \u2018have you ever been sold a pension or ISA\u2019 cold calls, hoping to get a few bob for free (as it\u2019s we who have\u00a0to pay the fees if you complain). Most upheld complaints are about SIPPs, which surely means that they need better regulation. And those \u2018Claims Managers\u2019 need outlawing. Rocket science? Is it just me?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two bafflingly contrasting headlines: complaints to the ombudsman nearly double and they have a huge backlog. So they\u2019re making 200 staff redundant. That has to confirm that the system is broken.<\/p>\n","protected":false},"author":1,"featured_media":5073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[74],"tags":[875,480,845,870,85],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/posts\/5072"}],"collection":[{"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/comments?post=5072"}],"version-history":[{"count":0,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/posts\/5072\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/media\/5073"}],"wp:attachment":[{"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/media?parent=5072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/categories?post=5072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pjamesfs.com\/wp-json\/wp\/v2\/tags?post=5072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}