There’s not much to choose between many of the biggest life and pensions companies. Most have some decent funds and have to compete on charges and product features. So service and relationships are often the deciding factor, and Standard Life’s admin and people have always been great.
But the corporate gods in their ivory towers move in mysterious ways and have decided to flog the lot to the ’zombie life insurer’, affectionately known in our office for their usual ‘target turnaround time’ as ’15 Working Days Phoenix’. Note their CEO’s comment when asked about job cuts was that ‘it’s far too early to talk about anything to do with human beings’. Warms the cockles, doesn’t it?
If you’re a client and have a Standard Life policy, don’t panic; we’ll be in touch in due course…