“Visa ‘outage’ brings chaos for millions”

Jun 4, 2018 | In the news

There was a harrowing interview on the BBC yesterday with a man whose Visa card was declined in B&Q. ‘It was so embarrassing’, he said. Another poor lady, an MP, no less, was unable to pay for her meal and had to return to the restaurant the next day. Incredible that one small computer glitch can cause so much misery. I’m sure, however, that they’ll be able to claim compensation for their hell of  unfinished grouting and extra driving more quickly and easily than if they were victims of a botched operation or wrongful arrest. Every cloud…

“The working-from-home illusion fades”

“The working-from-home illusion fades”

Are workers working from home more or less productive than those catching the 7.02am to London Bridge every day? ‘Probably sitting at home in their bleedin’ jim-jams’, said someone recently of a less-than-helpful call centre employee, the assumption being that, were they surrounded by colleagues and with a manager cracking the whip, he or she would have sorted his energy bill more efficiently.