The ease and skill with which different companies in our business have adapted to a life of online home-working has varied considerably. The already-paper-free (True Potential) moved seamlessly and overnight. Some have adapted within a week or so. Others have pretty much ground to a halt, stopped taking calls and hiked their turnaround times to ‘when this is all over’. They’ll probably survive, despite everything, as they’re the dinosaurs with the biggest pockets. But let’s hope some lessons are learned. Remember what eventually happened to the dinosaurs?
“Sunak and Hunt accused of ‘damaging UK plc’ over NatWest boss’s exit”
Here’s the flip side. Should a business not have the right to choose whom it serves? If you as a client, or more likely potential client, rub us up the wrong way, are a declared anti-vaxxer or support the barges, can we not, as a business, say ‘Be Gone’?