This is a pretty big turnaround and certainly the result of hours of marketing meetings with rubbing-their-hands ad agency types. For thirty years or more, St James Place (née J Rothschild Assurance) has justified high charges with swanky offices, brass plates and leather sofas. And the result, love’em or loath’em, one of the most consistently profitable financial services businesses. Can they square the circle of Tesco appeal and Waitrose prices? Doubt it; but we’ll see.
“Letter of authority: Why now is the right time for change”
This may sound like a non-issue from outside the world-of-financial-advice bubble. It is the bain, however, of the daily working lives of many of us, particularly of those paid by we advisers to do the dirty work of dealing with the many providers with whom we have to work.
