Gravy train disappearing into the tunnel or door closing on the banks’ comeuppance? Probs a bit of both. The problem was never PII, which, if you’re ill or redundant, could be a lifesaver, and now has a name blacker than a cowpat. It was that most people never knew they had it, or if they did, the banks couldn’t prove they did. £36 billion in compensation’s been paid out; which would have been seven years’ worth of £350m per week for our NHS