This was the headline on this morning’s BBC news. Perhaps it was the fact that the regulator, the FCA, is taking such relatively prompt action to investigate the trials and tribulations brought about by these Anglo-Spanish computer problems that grabbed the headline writers’ attention. The extent to which this is a first world problem was highlighted by the third item, tales of of children trapped in lava flows in Guatemala. A country in which, I suspect, an online banking failure would have very little effect. I hope we’re contributing a small proportion of the FCA’s £573m budget to help them.
“Sunak and Hunt accused of ‘damaging UK plc’ over NatWest boss’s exit”
Here’s the flip side. Should a business not have the right to choose whom it serves? If you as a client, or more likely potential client, rub us up the wrong way, are a declared anti-vaxxer or support the barges, can we not, as a business, say ‘Be Gone’?