When I was young and poorly, we’d pitch up at the surgery, sit in the waiting room for a while and see a doctor. If I was really poorly, the doctor would come and see me at home that morning. Yes, I know we’ve had Covid, and I know the population has increased, but when I ‘phone now, I have to go through the “why are you ‘phoning us, are you mad, don’t you know we’re really busy“ messages, to book a telephone appointment in 10 days to 2 weeks. If you can’t wait that long, dial 111 or 999. GPs blame the NHS and say the system is broken. Hospital consultant clients blame GPs and say the system is broken. The answer is probably somewhere in the middle.
“Sunak and Hunt accused of ‘damaging UK plc’ over NatWest boss’s exit”
Here’s the flip side. Should a business not have the right to choose whom it serves? If you as a client, or more likely potential client, rub us up the wrong way, are a declared anti-vaxxer or support the barges, can we not, as a business, say ‘Be Gone’?
